Privacy Policy/Texting Terms and Conditions

Privacy Policy for Text Message Communication:

At Family Companion Mobile Veterinary Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you opt-in to receive text message communications regarding your pet's care. Information We Collect: When you opt-in to receive text messages, we may collect the following information: - Your name - Your phone number - Any relevant information related to your pet's care or appointments How We Use Your Information: The information we collect may be used for the following purposes: - To send you text messages regarding your pet’s care, including appointment reminders, health updates, and important notifications. - To respond to your inquiries and provide customer support No Sharing of Information: We value your privacy and want to assure you that: - We do not sell, rent, or share your personal information with any third-party services for marketing or promotional purposes. - Your information will only be used for the purposes outlined in this Privacy Policy and will not be disclosed to any third parties except as required by law. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Your Rights You have the right to: - Opt-out of receiving text messages at any time by replying “STOP” to any message or contacting us directly at 440-413-5414 Changes to This Privacy Policy: We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes. Contact Us If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at 440-413-5414.

 

Terms and Conditions for Text Message Communication:

By opting to receive text messages from Family Companion Mobile Veterinary Care, you agree to the following terms and conditions: 1. Opt-In Procedure: - To receive text messages regarding your pet, you must provide your consent by indicating your wish to opt-in. You can do this by filling out the client intake form and indicating yes when asked if you would like to receive text messages. 2. Nature of Messages: - Text messages will be sent exclusively for communication related to your pet's care. This may include appointment reminders, health updates, and other important information. No advertisements or promotional content will be sent. 3. Opt-Out Procedure: - You may opt-out of receiving text messages at any time. To do so, please reply to any text message with the word “STOP” or contact us directly at 440-413-5414. Upon opting out, you will no longer receive text messages from us. 4. Message Frequency: - The frequency of messages may vary based on your pet’s needs and your communication preferences. 5. Carrier Charges: - Standard message and data rates may apply, depending on your mobile carrier. Please check with your mobile service provider for details regarding any applicable charges. 6. Privacy: - We respect your privacy and will not share your phone number or personal information with third parties without your consent, except as required by law. 7. Changes to Terms: - We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to you through our standard communication channels. By opting in, you acknowledge that you have read and agree to these terms and conditions. For any questions or concerns, please contact us at 440-413-5414.